Client: ELTEL Rail & Road

Year: 2015

Significant growth combined with changes in the client’s quality organisation created an urgent need for upgrading and strengthening of the quality management.

SNC-Lavalin's task was to initiate and manage the upgrading and strengthening of the client’s quality organisation until a permanent quality management team was in place. In this period of time SNC-Lavalin took the responsibility for the daily planning, prioritization, follow-up and coordination of the quality activities.

SNC-Lavalin's activities included:

  • Planning, prioritization and coordination of the organization´s quality work. 
  • Establishment and monitoring of inspections and test plans.  
  • Organizing and coaching of quality personnel.
  • Conformity assessments with respect to ISO 9001:2015 and relevant laws and regulations.
  • Development and implementation of critical processes, such as resource management, project management and control of non-conforming products.  
  • Functional requirements for upgrading of the technical platform for the Quality Management System.
SNC-Lavalin provided a foundation for a suitable, adequate and effective Quality Management System in line with the intentions and requirements of ISO 9001:2015. This foundation consists of both elaborated processes and a higher organizational understanding for quality assurance. This process will be kept ongoing and continuously improving by the client’s quality staff.

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Karin Johansson
Regional Director, Norway
+47 905 66 062

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